Privacy Policy

Last updated: 2 May 2025

At Elm St Early Learning Centre (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What information we collect

We may collect personal information such as:

  • Parent/guardian names and contact details

  • Child’s name date of birth and health information

  • Payment details (e.g. for enrollment and waitlist fees)

  • Information submitted via our website forms or communications

2. How we collect it

We collect information when you:

  • Submit an enquiry, application or waitlist form

  • Communicate with us (email, phone or in person)

  • Use our website or attend our events

3. Why we collect it

We use your information to:

  • Provide early learning and care services

  • Manage enrolments and waitlists

  • Communicate with families

  • Meet legal and regulatory obligations

  • Ensure children’s health, safety and wellbeing

4. Storing and protecting your data

We store personal information securely and take reasonable steps to:

  • Prevent misuse or unauthorised access

  • Train staff in privacy practices

  • Protect both digital and physical records

5. Who we may share it with

We may share information with:

  • Our educators and administrative team

  • Third-party providers (like the OWNA app)

  • Government bodies as required

  • Emergency services when necessary

We never sell or rent personal information.

6. Access and corrections

You can request access to or correction of your personal information by contacting us directly (see below).

7. Website use

Our website may collect limited data (e.g. form entries or site analytics) to help improve your experience. This may include cookies or third-party tools.

8. Updates to this policy

We may update this policy as needed. Any changes will be posted on our website with the date of the last update.

9. Contact us

For any privacy-related questions or requests, please contact:

Elm St Early Learning Centre
Email: [email protected]
Phone: 02 9745 1141
Address: 7-9 Elm St, Burwood Heights, NSW 2136